Reaction to CAMS' correction of dues notification

Did you react to today's email from CAMS about the errors in the original dues notification?

CAMS shouldn't be apologizing for "inconvenience and confusion". It should be apologizing for the errors it made that resulted in inconvenience and confusion!

Their email is like saying, "I'm sorry if you were offended by what I said." That's no apology at all. 

Since November, HOA emails have been coming from hoa@summithomeowners.com  They've been short and sweet, as professional business email should be.

Today's email was from Angela, the Regional Manager for CAMS in Columbia. But is she even directly connected with the Summit HOA's office any longer? The HOA hasn't yet announced the changes in the office. Are homeowners being kept in the dark?

Notice how Angela's emails state the HOA's name as "Summit Community Association, Inc. (The)". And not just once, but four (4) times. The only phone number needed is the one for the office.

And do we really need to know in that email that the holiday season for 2024 for CAMS employees continues with a day off on January 15th? They already got January 1-2 off, so this makes three days off (with pay) in the first 16 days in January. You do know who pays for those days off; right? You do!

How many holidays will office employees get this year? The HOA is not the Federal Government! A single-topic email on January 11th would be sufficient.

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