HOA Needs Own Email Service

When RealManage takes over The Summit HOA's property management on October 1, 2026, one of the first pieces of business should be to recommend establishment of a HOA-owned server for email and the website.

When the contract with CAMS ended on September 30, 2025, most likely all official communications were lost. What happened to email regarding official business?

When the contract with Town & Country Management Company ends on September 30, 2026, what will happen to all official HOA correspondence through its email address?

Unique email addresses on a HOA server should be created for all directors, including officers, and committees. They should be require to conduct all HOA correspondence on the official server and no longer on their personal emails.

Presently, they use their personal email addresses or, perhaps, email addresses that Members do not know about. During their terms-of-office and after, the HOA has no control over messages sent to and from those personal email addresses. 

When long-time Board Treasurer George Reynolds died in office, all HOA communications through his personal email address were lost.

When former Board President Justin Martin left office, all HOA communications through his personal email address were lost. Apparently, previous work on proposed changes to the Governing Documents was lost.

When former Board President Danny Trapp left office, all HOA communications through his personal email address were lost.

Those emails should be HOA property.

It's time for The Summit's HOA to take steps to preserve official correspondence. The Voting Members should insist on this.

The HOA should be run like the South Carolina non-profit corporation it is, not like an after-school club.