CAMS figured out Indeed.com

There was apparently only one job that was supposed to be posted on Indeed.com, for a part-time "Assistant Community Manager" position in the HOA's office. But CAMS had two full-time positions at $19.00/hour posted, for 40-hour weeks. 

Both of the full-time ads have been removed, and the part-time job ad has expired. It can still be seen, but Indeed.com has marked it as Expired. If you want to see what is expected of a $15.00/hour employee, read the job description.

So maybe a new face will show up in the office soon to take on some of the workload.

Should phones be answered whenever there is an employee in the office? Is there ever a time that an employee should sit there while the phone is ringing and let the call go to voicemail? 

There is nothing wrong with using voicemail, so long as all calls are returned promptly. If an employee is busy on a task with a short deadline, let the call go to voicemail.

If a Member, resident, or visitor is in the office and the phone rings, answer it but explain that you will call the person back. Respect the time of the person who has gone to the office in person, and give that person priority. Take a message or ask the person to call back in (15?) minutes.

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