HOA Complaint filed with Dept. of Consumer Affairs

On July 13 I filed a complaint about the Summit's HOA with the South Carolina Department of Consumer Affairs (SCDCA). The HOA's office had failed to response to three questions from me.

On August 5 the SCDCA received a response, written by a "Community Success Coordinator", presumably at the CAMS home office in North Carolina.

Complaint 1 was that the HOA office had not responded fully, when I asked how many homes (properties) were in each of the 28 Neighborhoods of the Summit's HOA.

The CAMS answer was, in part, "The figure provided by the Property Manager is correct. 2480..."

The problem? While part of her answer was correct, it wasn't true.

The first answer from the HOA was a list of 27 Neighborhoods that totaled 2,526. Chapelwood had been omitted. The Property Manager didn't provide that answer (2480) to me. I already knew that 2,480 homes are assessed by the HOA. Why was the total 46 over the actual number of properties?

The second answer from the HOA was 69 homes in Chapelwood, increasing the total to 2,595. This is 115 over the actual total of 2,480!

When I requested the correct number of homes in each Neighborhood, responses from the HOA's office stopped.

So, how did the CAMS Success Coordinator do? A? B? C? D? I give her an "F". 

I recall from college days that, if I didn't answer the question that was asked on an exam, the grade was F. 

Watch for further failures by CAMS to my second and third questions that had not been answered by the HOA office.

Comments

Post a Comment

Popular posts from this blog

Annual Meeting, Barony Place Neighborhood - continued to 5/4/2024

Barony Place Neighborhood (Barony Place I and Barony Place II attempted to hold a Neighborhood Meeting this afternoon. Of the 78 homes, seventeen (17) homes were represented, and that was not sufficient to meet the quorum requirement of 26. The meeting was continued to Saturday, May 4, 2024, 1:00PM, at 44 Barony Place Circle. An effort will be made to have at least 26 homes represented in-person or by proxy. Three homeowners have volunteered to be on the Neighborhood Committee: Tracy Manderino (Barony Place II), Della Glynn (Barony Place II) and Gwen Hayes (Barony Place I). If a quorum is present on May 4th, those present, including by proxy, will elect the Neighborhood Committee. Once the Committee has been elected, it will select one of its three committee members to be the Voting Member for the next 12 months. The other two members will be Alternates. A new announcement will be distributed to your newspaper box, along with a proxy. If you will not attend Saturday's meeting, plea
Read more

Open Letter to Barony Place "Voting Member"

An open letter to the "Voting Member" of Barony Place Neighborhood. Good morning, Billie, If you and/or an Alternate attended last night's board of directors meeting, will you please send out a recap of the meeting to Ann Stirlen and me (and to all the homeowners and residents in Barony Place)? About a dozen homeowners from throughout The Summit showed up for the board meeting  at the church  last night, only to learn from one person that it had been switched to Zoom, which allowed the board to meet in secret. Many of them had not received the email from the office that the board was (illegitimately) closing the meeting to homeowners. There are only about 1,800 (73%) email addresses of the 2,480 Members in the website database. I attempted to join the meeting on Zoom, as I am Attorney-in-Fact for Ann Stirlen, but I was not admitted to the meeting. The HOA's attorney has quoted a section in the By-Laws that she believes allows the Board to close the meetings. That spec
Read more

Special Assessment Possible?

How would you feel about a $3,000 Special Assessment levied by the HOA against you and every other HOA Member (homeowner)? Article X, Section 4 in the CC&Rs allows this. Are you aware of that? Should the Board do everything possible to eliminate the possibility of such a Special Assessment? What is the Board doing that might just lead directly to such an Assessment? The HOA, by actions of the President (Justin Martin), the Treasurer (Vernell Butler, and the Safety Committee Chair (Dennis Rybicki) entered into a contact with the Richland County Sheriff's Department, effective February 1, 2023. They arranged for special patrols in the Summit at a cost of $48.00/hour. In the Special Duty Agreement is a Liability clause. It reads,  "The Requestor will hold harmless the Richland County Sheriff's Department from any and all claims or liabilities resulting from service and indemnify RCSD for any loss due to any injury of its employee unless there is a determination of neglige
Read more