Why Is Office Closed?

This message was emailed from the HOA's office at 8:09AM.

"Dear Summit Homeowners,
 
"The Summit office will be closed today, August 25th and will reopen on Tuesday, August 26th. 
 
"We apologize for any inconvenience this may cause and appreciate your understanding."

Why is such discourtesy shown to HOA Members and residents?

Am I the only resident who thinks that the reason for closing the office on short notice should be included?

The HOA is paying for the office to be open from 9:00AM-5:30PM. Is today's closure a staffing problem?

Did CAMS ever provide a replacement for Jenn Woodley? She left in mid-May (three months ago). Jenn seemed to be a top-notch, customer service-oriented employee. 

I met her once in January. It was obvious she had already been told about the "evil Gus Philpott", but she was professional in her responses to me. I was sorry to hear of her departure. 

The 2025 Budget for Administrative Expenses/On-Site Staff (Line 6005) is $185,000, which is 13% of the annual budget. That's $15,417/month.*

If Jenn wasn't replaced, what is the Board doing with the money allocated to her position?

The Summit's HOA has no employees. The On-Site Staff are employees of CAMS, a North Carolina HOA management firm. CAMS employees in The Summit's HOA office include the Property Manager (Teresa Rigon), an Assistant Property Manager (earlier in the year that was Jenn Woodley), and a maintenance man. 

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