Wall Damaged - Why not repaired?



When was the brick wall damaged in front of Summit Parkway Middle School? Sometime in December, according to the Management Report for December 2024 that is in the Minutes of the January 7, 2025 board meeting. Maybe December 29, 2024.

The Procedures Reference Manual (PRM) provides guidance at Art. II, §D Board Resolutions, ¶5  Repair Common Area Damage Immediately (Page 11):

"To ensure that Common Areas are kept in good condition, the Board of Directors adopted an operating policy to initiate repairs to damaged Common Areas immediately, documenting said repairs with itemized costs for submission for repayment of required repairs/replacement (approved 8/3/2004)"

What part of "immediately" do the Board and the management company not understand?

The site hasn't even been cleaned up in six weeks.

How soon should it have been cleaned up? Within 2-3 days.

How soon should it have been repaired? One week? Two?

The HOA should have a favored brick contractor on Speed Dial. (Do people today still know what "Speed Dial" is?)

You'd think this was the first wall ever damaged in The Summit by a motor vehicle. It's not. There have been many walls damaged.

The PRM should outline the steps. All the Property Manager should have to do is open the PRM to the right section and start reading. And doing. 

Like so many of the other rules, the Governing Documents don't get followed! Why not? Because the Board is disorganized? Is that the reason? Is that a reason? Or is there a problem at the Property Manager level?

Repairs are something that the Property Manager should just take care of. Isn't that why the HOA has a Property Manager and pays a good chuck of money to CAMS? The 2025 Budget for On-Site Staff (Line 6005) is $185,000! That's for Teresa, Jenn, the handyman. For anyone else?

Why should the Board be involved? The Property Manager should be handling everything and then reporting to the Board what she has done, is doing, and will do. "We're working on it" and "another 30 days" don't get the job done. Is the Board micro-managing everything?

Why aren't crashes reported in the Summit Scoop? With decent photographs? Aren't they "news"?

Several years ago I recommended that the Board buy bricks to have on-hand when needed. Someone at the time told me they can't get bricks. I called the brickyard on Brickyard Road and Two Notch. The salesman asked, "How many do you want? Do you want them delivered today?" One phone call!

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