HOA Complaints - Register Today (2/4/2025)

The South Carolina Department of Consumer Affairs (SCDCA) will hold a virtual meeting tomorrow morning, Wednesday, February 5, 2025, at 10:30AM about its 2024 Homeowners Complaint Report.

Register here.

You will receive an auto-reply with a discreet link for your personal use. If you register, show up.

The full Report can be viewed here. Look for the 2024 Report. It is sortable, after you click to enable editing. Scroll down to Summit Community Association.

The following is copied from today's 9:10AM email from the SCDCA. The highlighting is not in the original.

  • The 2025 report contains information from 434 complaints filed against 325 HOAs/Management Companies during calendar year 2024. This was a nineteen percent increase in the total number of complaints included in the HOA Report as compared to 2023. 
  • The complaints raised 846 concerns with multiple included in a single complaint. This is an increase of fourteen percent over 2023. The top three types of issues raised were: (1) Failure to adhere to and/or enforce covenants and bylaws (17.3%), (2) Concerns regarding maintenance and repairs (15.1%), (3) Request to access information/view documents ignored (9.3%).
  • Top 3 Counties for Complaints: (1) Horry (27%), (2) Richland (13.4%), (3) Charleston (7.8%). 
  • The number of complaints closed as "Unsatisfied" due to a business's failure to respond increased nearly five percent in 2024 to (9.7%). This is primarily due to one HOA not responding to 18 complaints. 

Unfortunately, the SCDCA is nearly toothless, when it comes to protecting the consumer and fighting homeowners' associations. That is because the South Carolina legislature (your state elected representatives and senators) have not given the SCDCA the authority to sink its teeth into HOAs.

That could change, if enough South Carolina residents contact and continue to contact their state representatives and senators.

My complaints have gone nowhere. The CAMS home office replies on behalf of The Summit HOA.

The one good thing I learned from a CAMS response (Complaint No. C24-03099) in 2024 is that The Summit's HOA Board of Directors did make a decision in the May 28, 2024 pre-board meeting. That decision constituted, in my opinion, an infringement on the rights of enjoyment of all Summit homeowners and residents. The decision and its effect was never announced to the homeowners and residents or published.

The Board should not have made that decision without the approval of the Voting Members, which is impossible because there is only one legitimate Voting Member in the entire Association.



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