Pergola damage announcement by HOA

After I posted the photo of the damaged pergola, I emailed the office at 1:09pm and suggested an announcement be sent out about the damage.

At 2:14PM the HOA distributed an email to homeowners. The highlights are mine.

"Last night, an unfortunate incident occurred at Summit Ridge and the Summit Parkway, resulting in significant damage to the Summit Ridge Pergola and Brick wall. The extent of the destruction is truly unimaginable. We want to reassure you that we are fully aware of the situation and are committed to resolving it as swiftly as possible.

"Some of you may recall a little while ago when the pergola was previously damaged, and it took considerable time to effect repairs due to the challenges associated with vendors and parts availability. Given the magnitude of the current damage, it is inevitable that this restoration process will also require some time.

"We kindly request your patience as we diligently work to repair and restore the Pergola and Brick wall to their former glory. Rest assured, we are actively collecting information from Richland County to hold those responsible for the damage accountable, ensuring they contribute to the necessary repairs.

"We understand the importance of these community landmarks and the sense of pride they bring to our neighborhood. We are committed to ensuring they are fully restored.

"Thank you for your understanding, cooperation, and continued support as we strive to rectify this unfortunate incident."

I have previously wondered whether the HOA is wasting money on a P.R. agency and, as I write this, I wonder if extra money is being spent for CAMS to use its home office staff to prepare these flowery announcements.

Why didn't the message just state that the pergola was damaged last night and that repairs will commence shortly. Why are there five paragraphs of blather?
 
I have highlighted words that I consider totally unnecessary.

Homeowners should demand to know who was responsible for that drivel and how much it cost the HOA.

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