Online Maintenance Log?
Would homeowners in The Summit like to see an online maintenance log?
How often do you see street lights out on Summit Parkway and wonder if the office knows about them? Or wonder just how long the falls at the Clemson Road entrance have been off? Or notice some other item that merits the HOA's attention?
The Summit is like a small town of 2,480 homes.
If the HOA had an online maintenance log, any homeowner or resident could enter a maintenance request. Then the webpage manager would review the request and enter it into the appropriate category and begin tracking work on it.
Columns could include date reported; date entered into the log; date assigned for repair; person responsible for item; priority of the request could be listed; reason for delay; estimated cost of repair; estimated completion of work request; date actually completed. Actual cost of repair.
If I were to request such a log, it's a sure thing that the suggestion would go in the Round File. Perhaps it won't, if a Member of the Assn. suggests it.
Over the years I have suggested Project Management software to no avail. So projects get lost in the shuffle or vanish from the work list. (ex., landscaping of entrances to Neighborhoods (or islands in Barony Place II).
If you want to see an exercise in futility, read the monthly Manager's Report that is part of the Minutes of Board meetings. Pages and pages of old notes, so that it's hard to understand exactly what is happening with a project.
Comments
Post a Comment